Take note of a 10-point locksmith scam check-list for detecting a locksmith company that may be engaging in a scheme. Many of the items in this checklist are legal by themselves, however, if several are used together, you may be dealing with a con artist:
• Not Familiar with Your Area: To ensure that the company is local, make sure that they are familiar with your area of town .
• “Locksmith Service:” Unscrupulous individuals often operate under many business names/aliases. Thus, they must answer the phone with a generic phrase like, “locksmith service.” If the call is answered this way, ask, “What is the legal name of your business.”
• ALOA Logo: Does the Yellow Pages ad contain a logo that makes them appear to belong to ALOA? While many locksmiths do belong to the Association, some unscrupulous individuals trick the consumer by
falsely using the ALOA logo. You can always check to see if in fact these businesses are members by calling ALOA, (800) 532-2562 or www.findalocksmith.com .
• Unclear Business Name: Look closely at the ad(s). Is the specific name of the business clearly identified? Does it appear that the dealer actually operates under several names? If a Web address is listed, does the name on the Web site match the name on the ad?
• “Under Same Ownership:” This confusing statement, often found in small print at the bottom of a full-page ad in phone directories, give consumers a sense that the firm has been in business for awhile. The
statement itself may be a warning sign that the company operates under several aliases. Also, the ad sometimes lists association memberships for organizations that do not exist, (i.e. American Locksmith
Association).
• Service Vehicle: Some legitimate locksmiths will work out of a car or unmarked van for quick jobs, but most will arrive in a service vehicle – a van or truck that is clearly marked.
• Identity: A legitimate locksmith should ask for identity and some form of proof that you have the authority to allow the unlocking to be done. You have the right to ask for the locksmith’s identification as
well. Does he have a business card? Does he have an invoice or bill with the company name printed on it? Does it match the name on the service vehicle?
• Estimate: Find out what the work will cost before you authorize it. Never sign a blank form authorizing work.
• Invoice: Insist on an itemized invoice. You can’t dispute a charge without proof of how much you paid and what the payment was for .
• Refuse: If you are not comfortable with the service provider, you can, and should, refuse to work with the locksmith.
• Not Familiar with Your Area: To ensure that the company is local, make sure that they are familiar with your area of town .
• “Locksmith Service:” Unscrupulous individuals often operate under many business names/aliases. Thus, they must answer the phone with a generic phrase like, “locksmith service.” If the call is answered this way, ask, “What is the legal name of your business.”
• ALOA Logo: Does the Yellow Pages ad contain a logo that makes them appear to belong to ALOA? While many locksmiths do belong to the Association, some unscrupulous individuals trick the consumer by
falsely using the ALOA logo. You can always check to see if in fact these businesses are members by calling ALOA, (800) 532-2562 or www.findalocksmith.com .
• Unclear Business Name: Look closely at the ad(s). Is the specific name of the business clearly identified? Does it appear that the dealer actually operates under several names? If a Web address is listed, does the name on the Web site match the name on the ad?
• “Under Same Ownership:” This confusing statement, often found in small print at the bottom of a full-page ad in phone directories, give consumers a sense that the firm has been in business for awhile. The
statement itself may be a warning sign that the company operates under several aliases. Also, the ad sometimes lists association memberships for organizations that do not exist, (i.e. American Locksmith
Association).
• Service Vehicle: Some legitimate locksmiths will work out of a car or unmarked van for quick jobs, but most will arrive in a service vehicle – a van or truck that is clearly marked.
• Identity: A legitimate locksmith should ask for identity and some form of proof that you have the authority to allow the unlocking to be done. You have the right to ask for the locksmith’s identification as
well. Does he have a business card? Does he have an invoice or bill with the company name printed on it? Does it match the name on the service vehicle?
• Estimate: Find out what the work will cost before you authorize it. Never sign a blank form authorizing work.
• Invoice: Insist on an itemized invoice. You can’t dispute a charge without proof of how much you paid and what the payment was for .
• Refuse: If you are not comfortable with the service provider, you can, and should, refuse to work with the locksmith.